Frequently Asked Questions

How much will it cost?

Your banners/posters/graphics etc can be as cheap or as expensive as you'd like it to be, it really comes down to the design, size, style and the materials used. We are happy to work to your budget, providing you with the best solution to your needs.

How do I pay?

For customers without an account, full payment must be made in advance of production via credit/debit card. When paying by credit card, an additional 3% surcharge is levied to cover transaction fees. No charge is made for payments via debit card. Cash and/or cheque payment by prior agreement only. Errors and omissions excepted.

Do you offer free consultations?

Yes, we are happy to provide you with a free of charge site survey and quotation. On some occasions we may charge a small travel fee but this will always be confirmed prior to any meeting.

What is the usual turnaround after I have placed my order?

This is very dependent on the availability of materials, production schedules and design approval. Typically a lead time of 5 working days should be expected, however, we will always discuss this with you at the time of order and will accommodate your needs wherever possible.

Do we need to supply our own artwork?

Here at RS we have a design team in place, to help you all the way with your perfect design if required. If you already have artwork, please read our artwork guidelines.

Are proofs supplied before work commences?

Yes, all artwork must be approved and signed off before we go to print. Any amendments after approval may be chargeable. All artwork designs remain the property of RS until an order is placed. It is essential that you check all elements of your proof and send confirmation of artwork approval by return email. PDF proofs cannot be accurate for colour due to the nature of different computers and their monitors. However, all other elements such as copy and layout should be checked.

What is the biggest you can print in one go?

Most sheet materials come in a maximum size of 3m x 2m apart from corex and card which is 2440 x 1220mm. Banner media is supplied on a roll so we can print a maximum width of 2500mm by your other dimension, banners can then be welded together to your required overall size. Paper and Vinyl prints are also printed from a roll, paper maximum width is 1600mm, and Vinyl 2000mm.

What size is a standard poster/banner/size?

We do all the standard paper sizes for example A0, A1, A2 etc and Quads, DC's and one sheets. However, in reality we have no "standard" sizes as everything we do here is bespoke, the size is whatever you want it to be.

Do you have a minimum order value?

Yes, we have a minimum charge of £45

Do you do delivery?

If you are not collecting in person, we can deliver locally with one of our vans or courier to most destinations of your choice. Delivery charges will apply.

Can you do a next day timed delivery?

Yes we can, either an express plus, before 9am, express, before 10.30, or we can even do a same day service to most UK destinations.